QAP stops loading with an error message. Can I restore a backup of my settings?

This page has been updated for Quick Access Popup v10.

Two reasons can explain this error message:

The easiest way to solve this issue is to restore your latest settings backup. You can do it by renaming your current QuickAccessPopup.ini to QuickAccessPopup-broken.ini and renaming your latest backup to QuickAccessPopup.ini.

  1. Open the QAP working directory in your file manager. In the Customize window, select File, Open QAP working directory (pre-v10 users, see What’s the QAP working directory?).
  2. Close QAP before renaming the settings file: select File, Exit Quick Access Popup.
  3. Rename QuickAccessPopup.ini to QuickAccessPopup-broken.ini.
  4. Rename your latest backup, something like QuickAccessPopup-backup-20190925.ini (the last part of the file name is the backup date in "YYYYMMDD" format) to QuickAccessPopup.ini.
  5. Restart QAP.

Please use the new QAP Support Forum to ask questions or post comments.