Support and feedback

Welcome to the  Quick Access Popup support page. Use the reply form below to ask questions, report bugs or simply give comments.

61 comments

  • Leon de Vries

    Hi Jean,
    I absolutely love the possibilty to use the menu-key for opening QAP ! (I barely use the mouse now ) in combination with "display numeric menu shortcuts". And the "Reopen a folder" option is brilliant.

    Even at my work (windows on server) I use QAP, it works flawlessly, I even could change the default netwerk-printer (normally this is impossible because the netwerk is secured) I gain a lot of time because of QAP, and I don't use the gained time not to do more but to work more relaxed. (don't work hard , work smart 🙂 )

    It would be great to have a folder icon for Dropbox available in your icon-set , I'm sure a lot of users use Dropbox. I understand you will keep the icon-set as small as possible. Maybe it's an idea to offer a small icon-set and a large one.

    I send a screenshot, how I use QAP , okay it's dutch but you get an idea.

    Best to you

    Thanks very much .

    • Hi Leon,

      Thanks you for your good words 🙂

      You could use the Dropbox icon from one of the Dropbox executable files. For example, my Dropboc live menu icon is:

      C:\Program Files (x86)\Dropbox\Client\Dropbox.exe,21

      You enter this in the "Edit icon resource" under "Menu Options" tab in "Edit favorite" dialog box. Or you browse to your Dropbox folder under Program Files and select any other icon from this .exe file.

      Did you attach the screen capture? It is not there.

      Jean

      PS: I will move your comment to the Support and Feedback page (http://www.quickaccesspopup.com/support/). Others could be interested in this question 🙂

  • Andrew Wickett

    Hello
    I don't see a way to add a group of folders.
    There is no "Add to Group" button as I have seen on some of the pictures on this site.
    I would like to be able to open a pair of favourites on both sides of my directory opusdual window.
    Also would it be possible to have a group of 4 favourites open in 2 seperate windows?
    Thanks

  • Andrew Wickett

    Hi Jean,
    Thanks. That worked but only opens the 2 folders as tabs in a single pane directory opus window.
    Is it possible to have it open the folders in seperate left and right panes?

  • Andrew Wickett

    Hi Jean,
    I have found the left and right stting now thanks. Just need to sort the window position.

    Great program after sortiing afew conflicting programs.

    Thanks
    Andy

  • Some time ago, Peter Chao asked for a way to invoque the QAP menu from an AutoHotkey (AHK) script, allowing to do some prep work or context work before showing the menu. He said:

    "Can I define any key, like F7, in Autohotkey :
    f7::
    send #w
    return
    to bring up the QAP? I tried but nothing happened.
    If this can be done, we only need to press one key rather than two to bring up QAP.
    That would be nice."

    Another user had a similar request recently (I can't retrieve it). There is a solution allowing to do it. Please take a look at:
    http://www.quickaccesspopup.com/can-i-call-the-quick-access-popup-menu-from-an-autohotkey-macro/

  • frew

    Hi,
    regarding using QAP in Open and Save dialog boxes,
    I use SciTE script editor a lot
    https://www.autoitscript.com/site/autoit-script-editor/
    and I find that the nice feature of QAP to quickly jump to any folder from a list of folders,
    when at a Save or Open dialog box, does not work with SciTE. Just wanted to let you know, and to see if there may be a solution.
    It also does not work when I save pages with Firefox.

    This feature works fine when I tested it with Notepad.

    I do not much use the new Reopen Current Folder in Dialog Box because I'm usually not using windows explorer when I'm in a text editor, etc...but even when I did try that, it did not work with SciTE,
    but that feature also does work fine with Notepad test.

    My goal here to be able to jump to designated folders with one click as soon as a Save/Open dialog box opens...and QAP is a fantastic solution in many cases.

    For the dialog boxes where QAP does not work, any ideas for me to try?

    Thanks,

    frew

    • Hi Frew,

      First, make sur the "Change folders in dialog boxes" is enabled in Options (first tab)

      Second, and most probable reason, make sure SciTE and Firefox are not running in Admin mode. If QAP runs in regular mode, its menu triggers and hotkeys will be blocked by apps running as admin. In this case, you could launch QAP in admin mode. Or consider not running these apps in admin mode unless it is absolutely necessary.

      Third, make sure SciTE or Firefox are not in the exclusion list (Optons, Exclusions).

      Thanks for your good words 🙂

      Jean

  • frew

    Hi Jean,

    You're welcome, and thanks for the reply.

    "... apps running as admin. In this case, you could launch QAP in admin mode..."

    Yes that was the problem, now solved. Running QAP as administrator gets it running great
    with all my apps now, even the ones I have running in admin mode.

    I have made many (many) attempts over some years on and off, with various techniques other than using QAP, to be able to quickly jump to any folder of my choice instantly from within any Open, Save, Save A Copy, etc dialog boxes, always with some glitch or other.

    QAP provides a quick and reliable way to jump to folders from within Open/Save dialog boxes.

    QAP provides a relief, I tell you, really, a great relief from the dreaded hunt deep down and all around directory paths every time an Open/Save dialog box comes up.

    When feeling inspired and wanting to move fast and efficiently, QAP really helps the workflow.

    Thanks again, very much.

    frew

  • Nicola Farina

    Hi Jean,

    I'm considering to mantain a Chocolatey (https://chocolatey.org) package for QAP. Are you agree about that?

    Chocolatey is è great repository for silent software setup. Obviously, the package will point to your official download URL.

    Please let me know.

  • Anatoliyr

    if you right-click on the desktop, the Windows menu appears. then click the middle mouse button and the menu of your application appears. then I press the left mouse button on the desktop and the Windows menu (right click on the desktop) disappears and the menu of your application remains open. It does not close.

  • Michael Eddy

    I really enjoy Quick Access Popup. It is easy to use and does just what I need. Good job Jean, thank you!

  • Michael Eddy

    I have QAP configured to work with Directory Opus. Whenever I select the preconfigured "All Control Panel Items" in QAP it opens the Control Panel but also opens Directory Opus. Is there any way to open the Control Panel without opening DO? Thank you. Michael Eddy

    • Hi Michael,

      I reproduced this behavior and found the reason for it. It will be fixed in the next release.

      Thanks for reporting it.

      Jean

    • > Whenever I select the preconfigured "All Control Panel Items" in QAP it opens the Control Panel but also opens Directory Opus

      This has been fixed in v8.7.

  • Michael Eddy

    Jean
    Is there any way to remove "Close this menu" from the bottom of the popup or prevent it from displaying? It's not a problem, I just don't need it!
    Thank you.
    Michael

  • Many new features in this new release! See these new or updated FAQ pages:

    Can I repeat or reopen one of the last favorites I selected recently?
    http://www.quickaccesspopup.com/can-i-reopen-one-of-the-last-favorites-i-selected-recently/

    From where comes the content of the Recent folders and Recent files menus?
    http://www.quickaccesspopup.com/from-where-comes-the-content-of-the-recent-folders-menu/

    Can I display the Drives, Recent Folders and Recent Files menus attached to the popup menu?
    http://www.quickaccesspopup.com/can-i-display-the-drives-recent-folders-and-recent-files-menus-attached-to-the-popup-menu/

    Can QAP run on Russian keyboards?
    http://www.quickaccesspopup.com/can-qap-run-on-russian-keyboards/

    Can I change folder in Windows command line CMD or PowerShell?
    http://www.quickaccesspopup.com/can-i-change-folder-in-windows-command-line-cmd-or-powershell/

    QAP is running but my Settings window disappeared. What happened?
    http://www.quickaccesspopup.com/qap-is-running-but-my-settings-window-disappeared-what-happened/

    Version: 8.7 (2017-12-06)
     
    New QAP Features
    - new QAP feature "Repeat Last Actions" displaying a submenu with the last 10 items selected in the popup menu
    - adding a new submenu "Repeat Last Actions" to the "My QAP Essentials" menu for new installation only (* existing users must add it themselves *)
    - when an item is selected from the "Repeat Last Actions" menu, it is moved to the top of the menu
    - new option in "Options", "Menu" tab, to select the number of items in "Repeat Last Actions" menu (default 10)
    - new QAP feature "Repeat Last Action" (singular) to repeat the last item selected in the popup menu (* users must add it themselves to their menu *)
     
    - new QAP Feature "Recent Files" displaying a submenu with recent files as remembered by Windows
    - adding a new submenu "Recent Files" to the "My QAP Essentials" menu for new installation only (* existing users must add it themselves *)
    - adding a new submenu "Repeat Last Actions" to the "My QAP Essentials" menu for new installation only (* existing users must add it themselves *)
    - the "Recent Files" submenu contains the same number of items as the "Recent Folders" submenu
     
    - new option in "Options", "Menu" tab, to display the refreshed folders "Recent Folders", "Recent Files" and "Drives" attached to the main menu (with a refresh delay that may vary at each menu popup) or detached as stand-alone menus refreshed on demand (as before this release)
     
    Russian keyboard support
    - various adjustments for systems where current input language (keyboard) is Russian (language code 0419)
    - if Russian keyboard is detected, replace Windows + W and Shift + Windows + W menu keyboard hotkeys with equivalent keys on Russian keyboard (ASCII Unicode 1094)
    - at first execution, do not assign default hotkeys to favorites if running on a system with Russian keyboard
    - change method of initialization of shortcuts in "Settings" window to avoid errors with Russian keyboard
     
    Temporary folder
    - add an option in "General" tab to select the folder where the QAP temporary folder is created (and deleted when you exit QAP)
    - for new installation starting with this version, the default temporary folder is created in Windows %TEMP% folder (e.g. C:\Users\UserName\AppData\Local\Temp)
     
    Other improvements
    - support navigation (change folder) in PowerShell window as in the command-line console (CMD)
    - add an item to the QAP system menu (richt-click on QAP icon menu in Notification zone) labeled "Restore Settings window position" that move the "Settings" window to its default position and size, in case it would become invisible following changes by user in screens configuration
    - when activating a running application with Applications favorite option "If the application is already running, activate it instead of launching", activate it only if it has the requested admnin (UAC) level (elevated or normal), if not, launch a new instance with the required admin level (if the application supports multiple instances)
    - allow resize of dialog box shown when selecting a destination menu for copied or moved multiple favorites, allowing to see longer destination menus and save window last position to ini file to restore it when using this dialog box again
    - add code to be more specific when detecting a file dialog box (Open, Save As, etc.) and exclude non-file dialog boxes (Preferences, Options, etc.)
     
    Bug fixes
    - changes in Manage Icons window were not saved if favorites were part of a shared menu
    - could not use the Alternative menu feature "Edit a favorite" for running apps favorites if the "If this application is already running, activate..." option was enabled
    - default hotkeys for QAP features in "My QAP Essentials" were not correctly initializes when creating the settings file at first execution
    - bug in error message when a hotkey was not available in current keyboard layout
    - opening Special folder "Control panel" in Directory Opus was causing a blank tab to be added
    - make sure the application window does not stay minimized when activating a running application with Applications favorite option "If the application is already running, activate it instead of launching"
     
    Language updates
    - update to Traditional Chinese (ZH-TW, back to v8.1), Italian, Portuguese, Brazilian Portuguese, German, Spanish, Dutch and French language files
    - English language revision (thanks to Richard for proofreading)

    The download links are on home page.

  • David Pritchard

    Hi. First, QAP looks like a great little program. I suspect it will be my replacement for a similar, but ancient piece of software I've been using until now.

    I have Directory Opus installed and initially QAP was set to open folders in new tabs rather than in a new lister window. I found an odd behaviour: with several lister windows open and all minimised, the selected folder would open in one of them, but a *different* lister window would be restored and brought to the foreground. I then had to look at the other minimised windows to see where the selected folder had been opened in a tab.

    If a lister window is not minimised, the new tab will open in that window and everything works fine. The problem seems to be when they're all minimised.

    I'm not sure whether this is a problem with QAP or with dOpus. This is not a problem for me, since I actually don't want to use tabs. But I thought I'd report it anyway.

  • Hi David,

    Thanks for your good words.

    In my case, when DOpus is set to open in new tab and multiple listers are minimized, a folder selected in QAP is always added to the last used lister and this lister is restored (un-minimized). I think it is default DOpus behavior. QAP is doing it using this DOpusRT command:

    "C:\Program Files\GPSoftware\Directory Opus\dopusrt.exe" /acmd Go "C:\temp\" NEWTAB

    This may depend on some preferences settings. I understand it is not critical but if whenever you follow up about this on DOpus forum, let me know the URL of your post.

    Jean

    • David Pritchard

      OK, when I use that command what happens is that it does indeed open in the last used lister, but the window is not restored - it stays minimised. Is it QAP that restores the window, or is it dOpus via another command?

      I've discovered that adding "tofront" to the command restores the correct window (the one with the new tab)

      "C:\Program Files\GPSoftware\Directory Opus\dopusrt.exe" /acmd Go "C:\temp\" NEWTAB=tofront

  • Donater

    Hi, but i like from anonymus uesr. So why didn't you take serious me about support with play store code i wrote as Donater nick. Why didn't you give my comment. This is not a kind behaviour. Your programme is so nice but your style isn't like that.

    • I replied to you comment and moved it to the archives. But if you gave a false address, you did not receive it my reply. You can email me at ahk@jeanlalonde.ca. If you prefer to stay anonymous, no problem and thanks for your comment.

  • I’m having a problem which I think is new to 8.7 but could be wrong. It’s taking a very long time to call up the Recent Folders menu. If I call it up a few seconds subsequent, it’s faster, but the first time in a while take a long time. It used to be instant.

    • Oh. Then, there is nothing different in what QAP is doing in v8.7 vs previous versions. It is normal to see a longer delay sometimes. But this delay is "Windows time", not "QAP time". And it was probably similar before you upgraded to v8.7.

      Jean

      • Never waited a full 9 seconds for the menu to appear. This is definitely new behaviour.

        • Hum... Not for me (and no change in the code, I can confirm). Other users else see this longer delay? Maybe something else changed on your system?

          Thanks you for reporting this, Raphael.

          • Horst

            No, for me there are no longer delays as before.
            If I not use the "Attach Recent folders ... to QAP menu" feature the menu is show immediately
            with the option set it takes maximal 3 seconds sometimes even less.

            • Thank you Horst.

              By email, Raphael told me that he tried to go back to v8.6.4 and the "Recent folders" menu opens instantly again. So, on his system, it seems to be a problem with v8.7.

              Anybody else has this issue, or not?

          • Peni

            Works ok for me, no delay observed

  • Peni

    This is a Live folder. Works ok, but ... why url files have different icon?

    • Peni

      Sorry, i see the reasson. some link are created with firefox and other with Chrome
      Firefox link:
      [DEFAULT]
      BASEURL=http://forums.getpaint.net/
      [InternetShortcut]
      URL=http://forums.getpaint.net/
      Modified=D02A6D42DE6FC401BB
      IconFile=
      IconIndex=1

      Chrome link:
      [InternetShortcut]
      URL=http://www.xnview.com/en/index.php

  • Happy New Year to you, your family and your friends!

    One new features and a bunch of small additions and bug fixes in this new release!

    About the new "Run as administrator" option, see this new FAQ page:
    http://www.quickaccesspopup.com/can-i-launch-qap-with-administrator-privileges/

    Version: 8.7.1 (2017-12-30)
     
    Run as administrator
    - new checkbox "Run as administrator" in Options, first tab, to launch QAP as an admnistrator (ie: with elevated privileges)
    - display a security alert when selecting the "Run as administrator" option and when launching QAP as administrator
    - when running as administrator, embed the Windows UAC (User Access Control) logo in QAP icon in the Notification zone
    - add the "[admin]" tag to QAP application name when running as administrator
    - administrator security alert, "[admin]" tag and QAP tray icon with UAC logo are displayed only if QAP is running as admin because of the "Run as administrator" option (ie: not if user launched QAP as administrator by other means)
    - launch QAP with normal privileges if user decline elevation (ie: do not enter the admin password when requested)
    - more info here: http://www.quickaccesspopup.com/can-i-launch-qap-with-administrator-privileges/
     
    Bug fixes
    - in Live Folders, fix icons for items with extension .url (links) or .lnk (shortcuts)
    - fix bug when Directory Opus had multiple listers and wrong lister was sometimes activated after opening a folder in new tab
    - fix bug in French version to remember the "Add/Edit favorite" dialog box width

    The download links are on home page.

  • Carsten

    Hello Jean,
    can you write the version number into the file attribute "file version" too?
    this attribut is allways 0.0.0.0

  • A bug fixes release with some fixes justifying an update for all users,

    Version: 8.7.1.1 (2018-01-21)
    - fix bug introduced in v8.7.1 making the menu miss the QAP features names after user saved changes in the Hotkeys dialog box
    - fix bug "unknown" icons displayed for some favorites in menu after saving favorites for the first time after first launch after installation
    - fix bug write file version number to executable files (32-bit and 64-bit)
    - add executable files version number to setup executable file
    - compiled with new AHK runtime v1.1.27.03 and display AHK runtime version in About dialog box
    - update to traditional Chinese (ZH-TW) language file
     
    Version: 8.7.1 (2017-12-30)
     
    Run as administrator
    - new checkbox "Run as administrator" in Options, first tab, to launch QAP as an admnistrator (ie: with elevated privileges)
    - display a security alert when selecting the "Run as administrator" option and when launching QAP as administrator
    - when running as administrator, embed the Windows UAC (User Access Control) logo in QAP icon in the Notification zone
    - add the "[admin]" tag to QAP application name when running as administrator
    - administrator security alert, "[admin]" tag and QAP tray icon with UAC logo are displayed only if QAP is running as admin because of the "Run as administrator" option (ie: not if user launched QAP as administrator by other means)
    - launch QAP with normal privileges if user decline elevation (ie: do not enter the admin password when requested)
    - more info here: http://www.quickaccesspopup.com/can-i-launch-qap-with-administrator-privileges/
     
    Bug fixes
    - in Live Folders, fix icons for items with extension .url (links) or .lnk (shortcuts)
    - fix bug when Directory Opus had multiple listers and wrong lister was sometimes activated after opening a folder in new tab
    - fix bug in French version to remember the "Add/Edit favorite" dialog box width

    The download links are on home page.

  • Gideon

    Hi,

    When I select Options > General > "change folders in dialog box..." and press save, I get the following error:

    ---------------------------
    QuickAccessPopup.exe
    ---------------------------
    Error: Menu name too long.

    Line#
    ---> 3863: Menu,%strMenuName%,Add

    The current thread will exit.
    ---------------------------
    OK
    ---------------------------

  • Carsten

    Hi Jean,
    i found the error (in reply to the old support case "http://www.quickaccesspopup.com/support-archives/#comment-17283" )

    steps to reproduce:
    - creat a folder "D:\123. Test"
    - copy a file into the folder (for example "test.pdf")
    - create a link with QAP to the file "test.pdf"
    - create/copy a file with name "123" (without a extension!) to "D:\"

    if you select the link from QAP Menü the "File Open Dialog" apear

    • Thanks Carsten. I'll look into it.

      Jean

    • Hi Carsten,

      I was able to reproduce the issue. What cause the problem is the "." followed be a "space". The way is is handled now in QAP, it makes Windows think that the path of the file to run ends at this "dot-space" combination (BTW, there is no issue with spaces between other characters).

      The fix is simple: QAP need to enclose the path with double-quotes before calling the "Run" command. But I have to take care that this would not have side-effects in situation where advanced settings "Launch with this application" or "Parameters" are used.

      As a side note, you cannot enclose the doc path with double-quotes yourselves in QAP because this will not pass the "file exist" verification as it is coded now in QAP.

      I will put it on my todo list but I'm working on other new features now. Unless someone identifies this as a critical issue, this will wait a bit.

      Thanks for raising this issue, Carsten.

      Jean

  • Norbert Kress

    "Storing a file via QA"

    The folder menu and configuration is perfect. I'm coming from Folder Menu (which isn't supported anymore) and with that, I could store a file while going through "middle mouse". Trying to store a file through QA opens a new file-mgmt. window, where I couldn't save my file.
    Am I doing anything wrong, or will this be a feature-request?

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